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SMRT: Internal Crisis Leadership

by Augustine Pang, Lakshmi Appasamy
Discipline:
Crisis leadership
Asyraf and Nasrul, two young trainees of SMRT Corporation Limited (SMRT), a multi-modal public transport operator in Singapore, were killed on the tracks near the Pasir Ris MRT station on 22 March 2016. They were part of a 15-member team led by an assistant engineer. The team had walked in single...
S$6.00

REC Solar: Strategising on a Solar Coaster

by Geng Xuesong, Lipika Bhattacharya
Discipline:
Strategy

In 2017, the solar panel industry was in choppy seas due to a sudden drop in panel prices, and many large companies started to report bankruptcy. Steve O’Neil, the CEO of Renewable Energy Corporation (REC), was worried about the future of the solar industry and began reassessing REC’s market...
S$6.00

Shrimp on Smartphones? eFishery: Agile Innovation in Indonesian Aquaculture

by Simon JD Schillebeeckx, Ryan Merrill, Adina Wong
Discipline:
Entrepreneurship
Part A. In November 2016, Gibran Huzaifah, CEO of Indonesian firm eFishery that sells automated fish feeders for fish farmers, ponders a strategic pivot in the business–from hardware to data services. While his engineers struggle to develop a fish activity sensor to improve efficiencies and drive...
S$6.00

Seng Hua Hng Foodstuffs: Cracking the Camel Nut for Growth, Using Data Analytics

by Gary Pan, Cheah Sin Mei, Lipika Bhattacharya
Discipline:
Analytics
Seng Hua Hng (SHH) Foodstuffs Pte Ltd, the largest nuts manufacturer in Singapore, was the company behind Camel Nuts, a trusted household brand name in nut snacks in the country. Camel had a prominent brand presence both domestically and internationally in 29 countries. Aspiring to continued growth...
S$6.00

Agoda: Perpetual Disruption and Post-Acquisition Challenges

by Kenneth Goh, Lipika Bhattacharya, Peter Allen
Discipline:
Strategy
Rob Rosenstein, the co-founder of Agoda.com, had a difficult task ahead of him. Agoda had been acquired by a global online travel giant – the Priceline group in 2007. The terms of the acquisition were based on a three year earn-out period following which Priceline would pay Agoda the bulk of the...
S$6.00

DBS India: Banking on the Unbanked

by Tan Swee Liang, S N Venkat, Sarita Mathur, Philip Zerrillo, Cheah Sin Mei
Discipline:
Finance
The case is set in 2015, when DBS Bank applied to the Reserve Bank of India to operate as a locally incorporated subsidiary under the wholly-owned subsidiary (WOS) scheme. DBS had a presence in India since 1995 and had grown to become the fifth largest foreign bank by assets. Upbeat about the...
S$6.00

The Thought Collective: Challenges in Balancing Social and Financial Goals A & B

by Kenneth Goh, Seah Wan Zhen, CW Chan
Discipline:
Social entrepreneurship
Case A is set in 2008. Tong Yee is a co-founder of The Thought Collective (TTC), a group of social enterprises that aimed to enhance the social capital of local society. His background in education led him to provide private lessons to underprivileged children. In 2006, he worked with his partners...
S$6.00

iCare Benefits: Assisting Low Income Retail Consumers in Vietnam – Part A & B

by Howard Thomas, Aurobindo Ghosh, CW Chan
Discipline:
Social entrepreneurship
Case A is set in 2016. Trung Dung is the founder of iCare Benefits (iCare), a social enterprise established to aid low-income workers. His background included studying computer science in the US and successfully working in the American software industry. Trung returned to Vietnam to discover that...
S$6.00

Driving Change at Appliances International, India (A) & (B)

by Roy Chua, Sheetal Mittal, Jovina Ang
Discipline:
Change management
This is a two-part case. Case A introduces Kim Underhill as the new Regional Head at Appliances International, a leading global appliances manufacturer that has sold more than 30 million household and professional products in over 70 markets. Underhill was headhunted in December 2016 to help revive...
S$6.00

Homage: Harnessing Technology to Tackle Singapore’s Ageing Challenges

by Jonathan Chang, Lakshmi Appasamy
Discipline:
Social entrepreneurship
Set in February 2018, the case follows Gillian Tee and Lily Phang, the co-founders of Homage, a Singapore-based tech startup providing on-demand home care service to the elderly. Homage was founded as a solution to the growing social problems caused by an ageing population—the proportion of...
S$6.00

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