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Displaying 401 - 410 of 434 results

Developing Local Leadership in Infineon Technologies Asia Pacific Operations

Between 2004 and 2011, Infineon Technologies, a German semi-conductor company, was shifting its supply chain functions from Munich to Singapore. And Rainer Thomas, senior director corporate supply chain for Infineon Technologies Asia Pacific, was responsible for managing this shift over those six...
S$6.00

A Mindfulness Training Program at If Insurance

Discipline:
This case describes the experiences of employees participating in a corporate mindfulness-training programme. The training programme takes place at the Risk Management Services group of If Insurance, a leading insurance company in the Nordic region. As defined for the training programme, “...
S$6.00

Resurrecting an Institution through the Power of Story: Singapore’s New Natural History Museum

This is the first part of a two-part case study. Part A begins In December 2009, where Professor Peter Ng, director of the Raffles Museum of Biodiversity Research (RMBR), is issued a challenge: raise S$25 million in the next seven months to fund the establishment of a natural history museum in...
S$6.00

The Fukushima Nuclear Disaster: Leadership in Crisis

This case describes the events and conditions surrounding a critical decision that Masao Yoshida, the plant manager of Tokyo Electric Power Company’s (TEPCO’s) Fukushima Dai-ichi nuclear power plant, must make on March 12, 2011. A day earlier, a massive 9.0 magnitude earthquake hit the region where...
S$6.00

The Fukushima Nuclear Disaster: Causes, Consequences and Implications

This case study discusses the causes, consequences and implications of the nuclear disaster at Tokyo Electric Power Company’s (TEPCO’s) Fukushima Dai-ichi nuclear power plant that was triggered by a massive 9.0 magnitude earthquake and subsequent tsunami waves on March 11, 2011. There are two...
S$6.00

The Oreo in China: Time to Get it Right or to Get Out

Discipline:
As Shawn Warren, head of biscuits at Kraft for Asia Pacific, surveys the China market for Oreos in late 2005, he realises that changes need to be made, and fast. Oreo was first launched in China in 1996, but sales have been flat as the rest of China has been setting record growth in the biscuit...
S$6.00

NTUC Income’s Orange Force: Powering Forward to Innovative Paths of Customer Excellence

In October 2011, NTUC Income, Singapore’s largest automotive insurer launches the ‘Orange Force’. It is a bold US$3.2 million initiative where a team of 30 expertly trained and distinctively attired motorcycle riders will arrive at an accident scene within minutes to assist and comfort those who...
S$6.00

Crisis Management at Goldman Sachs: Whistle-Blower or Disgruntled Employee?

An executive at Goldman Sachs publishes a damning resignation letter in the New York Times on March 14, 2012. Lloyd C. Blankfein, chairman and chief executive officer, and Gary D. Cohn, president and chief operating officer of Goldman Sachs, go into damage control and take immediate action by...
S$6.00

Richard Wagner's Legacy: 200 Years of Battle Over Business

Discipline:
The case revolves around the legacy of Richard Wagner, one of the world’s greatest composers. It focuses on his glamorous great-granddaughter Katharina Wagner, who won a bitter family feud, and now runs the yearly Wagner festival — a global cultural highlight and a vast musical enterprise. She...
S$6.00

Communication at Microsoft Services Asia

The global financial crisis of 2009 affected Microsoft’s business adversely, with the services business in Asia contracting by more than 20%. As a result, there was a major re-organisation at Microsoft Services Asia in July 2009. Headcount was cut by 20% in a first ever company-wide reduction-in-...
S$6.00

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