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Cases by Christopher Dula

Displaying 1 - 10 of 31 results

Neeuro: Revolutionising Digital Therapeutics through Open Innovation

Discipline:
The case begins in January 2016. Alvin Chan, CEO of Neeuro, reflects on the company’s three-year journey to bring their proprietary wearable technology EEG (electroencephalography) headband to market. The headband was meant for use alongside Neeuro’s mobile applications to improve the brain health...
S$6.00

Vodien Internet Solutions: From Building Websites to Powering the Digital Back-end of Business

Discipline:
The case is set in mid-2015, as Vodien Internet Solutions’ founders Alvin Poh and John Jervis Lee consider their company’s journey from a small-business serving web design and development studio to a full-fledged web hosting company, which now aspires to become the dominant player in the Asian...
S$6.00

Globe Telecom: Redefining Telecommunication in the Philippines

Discipline:
Globe Telecom, a leading telecommunications service provider in the Philippines, had a long history in the communications business. The company was incorporated in 1935 as an international wireless communications company connecting the Philippines to the rest of the world, and in 1994, it became...
S$6.00

Syntellix: Disrupting the Medical Implant Titans with a Screw that Disappears

Set in early October 2017, this case follows Utz Claassen, the founder and chairman of Syntellix – a medical parts company that specialised in the research, development and sales of bio-absorbable, metallic implants. Syntellix was founded in 2008 as a spin-off from the special research division at...
S$6.00

DFS: Insuring Customer Service Excellence Through E-Learning

In early January 2017, Vanessa Teo, Director of Global Learning and Talent Development at the DFS Group, is outlining the airport retailer’s e-learning strategy. The Group had already invested significant resources in various training, learning and development programmes. These programmes, housed...
S$6.00

Planes, Trains and Social Media

Set in 2016, the case explores the role of social media in the public transportation sector. It highlights how social media has emerged to be a dominant platform offering both opportunities and challenges for organisations. SMRT, a mass service provider in Singapore, counted amongst the best in the...
S$6.00

Privatising the Pakistani Power Sector

Discipline:
This case is set in 2010. It is a retrospective case that examines a 1994 policy reform and incentive framework meant to attract private sector investment for power generation in Pakistan. Inadequate power generation and distribution were long-standing development hurdles for the country – and...
S$6.00

UltraRope: Crafting a Go-To-Market Strategy for Kone’s Innovative ‘UltraRope’ Hoisting Cable

In any industry, companies must keep their mission, vision and values as the guiding aspects, as well as the determinants, of their market position. Kone, one of the global leaders in the elevator and escalator industry, was founded in 1910. Kone has always held the core belief that the elevator...
S$6.00

Grab: Discovering New Frontiers for Growth in the Southeast Asian Sharing Economy

Launched in 2012, Grab began in Malaysia as a third-party e-hailing taxi dispatching mobile application. The company expanded at a remarkable speed and by 2015, the app had been downloaded more than 4.4 million times, averaging seven bookings per second. A year later the app had over 13 million...
S$6.00

Blasting out of Singapore: AJA’s International Tech-to-Market Strategy

Discipline:
The case is set in 2015 and follows Angela Toh, the founder and director of AJA Enterprises (AJA), a Singapore-based company established in 1999. The business began as a distribution company for silicone sealants and aluminium cladding for windows. Following the 9/11 terrorist attacks in the United...
S$6.00

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