BHP, the Australian mining company that also diversified into ship chartering, has an important mission statement: “BHP’s purpose is to bring people and resources together to build a better world.” Rashpal Bhatti (Bhatti) Vice President of BHP’s Maritime and Supply Chain Excellence (MSCE) arm...
Shantanu Bhattacharya, Professor of Operations Management at Singapore Management University (SMU), observed how waste in Singapore was incinerated before it was poured into the country’s only landfill. The government wanted to maximise the country’s limited land resources by using waste-to-energy...
This case on urban manufacturing contains five ‘caselets’, nested as exhibits, that highlights the positive impact of urban manufacturing and analyses the value it creates for various stakeholders (i.e., customers, employees, ecosystem partners, and urban communities). The prognosis is that a...
Set in June 2021, the case documents the evolution and outcomes of CALISTA, a trade facilitation platform launched by Global eTrade Services (GeTS), Singapore, in 2018. With an affordable subscription model, CALISTA aided smooth trade flow by enabling single window management of the compliance,...
Chinese electric vehicle (EV) company NIO had launched Battery as a Service (BaaS), in a competitive bid to reduce vehicle price and make its products more attractive to its consumers. By 2021, almost 40% of its consumer base had switched to using BaaS, and NIO had plans to expand its BaaS services...
