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Cases by Andrew Chin

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JUMBO Group: Transformation Recipe for Building and Scaling a Smart F&B Business

by Geng Xuesong, Andrew Chin, Thomas Lim
Discipline:
Digital Transformation
It has been a bumpy few years since 2020 for JUMBO Group CEO and Executive Director Ang Kiam Meng. JUMBO Group, like many other firms in the food and beverage (F&B) industry, faced significant challenges during the COVID-19 pandemic from 2020 to 2022. Prior to the pandemic, it had established...
S$6.00

Building a Global Omni-channel Commerce Ecosystem: The Shopify Story

by Geng Xuesong, Andrew Chin, Jovina Ang, Jonathan Chang
Discipline:
Digital platforms
The case describes Shopify’s journey from a small online store to a global technology company with an ecosystem of partners that comprised of tens of thousands of developers and partners.
From the inception of the company, Shopify’s competitive advantage had come from being merchant obsessed....
S$6.00

From Broadcaster to National Media Network: Tracing Mediacorp’s Evolution to a Transmedia Ecosystem

by Geng Xuesong, Andrew Chin, Thomas Lim
Discipline:
Digital Transformation
Since early 2021, Mediacorp had started discussions and planning for its Mediacorp 2030 vision. Several new initiatives were proposed to deepen its digital evolution as it entered the digital era. While it had faced serious challenges from digital players about a decade earlier, Mediacorp has seen...
S$6.00

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