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Building Coca-Cola’s Customer Data Platform

  31 Jan 2020

Technology and Change

The beverages giant brings marketing technology in-house by focusing on first party data and a hands-on, real-time approach to marketing campaigns American businessman John Wanamaker, whose eponymous...
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Love, Bonito: Brick-and-mortar lessons from an online fashion brand

  31 Jan 2020

Innovation and Entrepreneurship

Three things stand out: The omnichannel North Star metric; quantifying the customer experience; and dressing rooms About six years after it began operations as an exclusively online business in 2010...
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The audit cost of Being on China’s Hurun rich list

  31 Jan 2020

Law, Business, Social Sciences & Humanities

This article is republished with permission by China Business Knowledge at Chinese University of Hong Kong Business School. You can access the original article here.     Research finds auditors tend...
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The Confucian merchant

  31 Jan 2020

Human Capital & Talent Management

Profits and virtue are not opposites, and businessmen can become gentlemen by observing Confucian values In Confucianism, the ultimate goal is to be attain virtue (德) and behave virtuously. Key to...
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The Economist’s vision for 2020

  31 Jan 2020

Financial Markets and Institutions

The global economy will have stable but sluggish growth due to the macro environment The year began with the phase one signing of a trade deal between the U.S. and China. However, détente between the...
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Three useful things to know about human motivation

  31 Jan 2020

Human Capital & Talent Management

This article is republished with permission from BusinessThink at UNSW Business School. You can access the original article here.   Unseen commitments as well as material incentives drive our...
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Perspectives@SMU is SMU’s online public outreach publication that seeks to provide thought leadership on management practice in Asia. The monthly newsletter combines exclusive interviews with senior executives and acclaimed academics, with up-to-date reporting on the latest salient issues of the moment. Through continuous coverage of a wide range of topics, readers can get up to speed with the viewpoints of industry practitioners on common or groundbreaking topics, as well as acquaint themselves with SMU’s latest faculty research findings.