Cases
Customer Experience
Keeping the Customer Satisfied: The Fall and Rise of Sa Sa (A) and (B)
Business ethics
The Inbox Exercise: Performance Evaluation at ConsultSinga (A) and (B)
Entrepreneurial business strategy
Heritage and Innovation: Leveraging Family Legacy in ipse ipsa ipsum
Business expansion
De Dietrich: Globalisation of a Family Business
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Volume 11 Issue 2 |