This includes tackling climate change challenges too.
Singapore citizens have an average life expectancy at birth of 83.5 years,...
Volume 10 Issue 2
Published: 7 Jul 2023
This includes tackling climate change challenges too.
Singapore citizens have an average life expectancy at birth of 83.5 years,...
Volume 10 Issue 1
Published: 16 Mar 2023
“There is no alternative to digital transformation…[and] those that don’t adapt will fail.” Compounded by the COVID-19 pandemic, the ongoing digitalisation wave has wrought changes that have unequivocally confirmed this assessment by Jeff Bezos, founder of the e-commerce giant Amazon.
Digital transformation is not only difficult but also inherently disruptive....
Volume 10 Issue 1
Published: 16 Mar 2023
Chartsiri Sophonpanich, President of Bangkok Bank, speaks with Tan Chin Tiong about the future of banking in Thailand and the region as the world slowly emerges from the COVID-19 pandemic.
How has the COVID-19 crisis changed your views on long-term investment in Thailand and the rest of the ASEAN (Association of Southeast Asian Nations) region...
Volume 10 Issue 1
Published: 16 Mar 2023
It's more than tech.
Digital transformation is a fundamental reality for businesses, given customer expectations of on-demand service and digital access, cloud-enabled cost efficiencies, and imperatives for data security, among others. Governments are not immune to these forces. Citizens and other legal residents are a government's 'customers', interacting with it on critical...
Volume 10 Issue 1
Published: 16 Mar 2023
An effective customer service platform and a strategic communication channel.
One of the most successful global social media campaigns is by the cosmetic brand e.l.f. #eyeslipsface on TikTok in 2019. It generated seven billion views and five million user-generated videos, spreading organically through Instagram, YouTube, and Twitter, with many celebrities like Lizzo, Ellen...
