Set in early 2021, this case is about Kino Biotech, a Singapore-based company producing health and beauty products, most notably its flagship brand, Kinohimitsu. Its operations and distribution have expanded globally, especially to Malaysia, Indonesia, and China. In April 2018, Kino Biotech launched a spin-off company called Kinofy to leverage its cross-border commerce license and digital business experience of operating in China. Kinofy provides consulting solutions to Singapore and international companies that want to enter China. Kinofy is also pivotal in building a cross-border e-commerce platform where the collective intelligence can be accumulated when more Singapore and international firms enrol.
By following the journey of Kino Biotech and Kinofy from their start and through several critical transformations across three decades, this case enables a rich discussion on how firms manage strategic change, internationalisation, and digital transformation.
Students will learn 1) how to use the Business Model Canvas for analysis, 2) how firms manage strategic change and transformation, and to be agile while scaling up, 3) how firms pursue a global strategy and enter countries like China, 4) how firms engage in digital business, such as through omnichannels, managing online-to-offline operations, and implementing business transformation, and 5) how firms collaborate with one another to build their ecosystems.
Inspection copies and teaching notes are available for university faculty. To receive an inspection copy and teaching note, please email cmpshop [at] smu.edu.sg with your registered faculty email ID and a link to your contact information on the faculty directory at your university as verification. An inspection copy and teaching note will then be sent to your faculty email account.
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SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:
· Teaching Note (SMU-21-0023TN)
For purchase of the case and supplementary materials via The Case Centre, please access the following links:
For purchase of the case and supplementary materials via Harvard Business Publishing, please access the following links:
SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:
· Teaching Note (SMU-21-0023TN)
For purchase of the case and supplementary materials via The Case Centre, please access the following links:
For purchase of the case and supplementary materials via Harvard Business Publishing, please access the following links:
(Please note you are purchasing the case only.)
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