It is August 2014, and the Citibank conference on leadership and development has just concluded. Immediately after, Sara Roberts, Talent Head of Citigroup Asia Pacific, and Anuranjita Kumar, Chief Human Resource Officer (CHRO) of Citigroup South Asia, discuss a pressing issue: how talent and development programmes at Citibank India could evolve to cultivate the bank’s future leaders.
This case can be used in undergraduate, postgraduate MBA (or similar) and executive education classes on talent management and development as well as managing multiple generations in the workplace.
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